Feb. 5, 2026 | Meet Megan and Lauren: dealership AI avatars; UAW, VW reach tentative deal

Automotive News

05 February 2026

Automotive News Retail Tech Reporter Mark Hollmer talks about how dealerships are starting to use AI avatars in their customer service. The UAW and Volkswagen have reached a tentative agreement covering the Chattanooga plant nearly two years after workers voted to join the union. Plus, VW of America aims for a 10 percent sales increase amid tensions with dealers.