Harvard Business Review
21 January 2026
Leading a team that spans countries and time zones brings communication challenges that go far beyond working remotely. Tsedal Neeley, a professor at Harvard Business School, explains why global teams are especially vulnerable to misunderstandings and why leaders often don’t realize there’s a problem until collaboration starts to suffer. Neeley shares advice on how leaders can reduce those misunderstandings by being intentional about how people communicate and connect.
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