Harvard Business Review
23 August 2023
As technology changes everything, how can existing businesses create innovation and change from within? Harvard Business School fellow Karen Mills studied how one 200-year-old regional bank in the U.S. used intrapreneurship to develop a completely automated small business lending product to compete with online lenders. Mills breaks down Eastern Bank’s strategy for innovation -- from its early partnership with a fintech entrepreneur to its eventual spinoff of the online lending platform it developed in-house.
0:00 / 0:00