Episode (155)
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Managing Your Emotions During an Argument at Work
Apr 24, 2024When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt th...
Crisis Leadership Lessons from Polar Explorer Ernest Shackleton
Apr 17, 2024In early 1915, polar explorer Ernest Shackleton’s ship became trapped in ice, north of Antarctica. For almost two years, he and his crew braved those frozen expanses. Then, in December 1916, Shackleto...
How to Make Tough Decisions as a Manager
Apr 10, 2024There are no simple answers for the tough decisions that managers face. Harvard Business School professor Joe Badaracco says that hard and fast rules only go so far in these sorts of situations. In th...
Do You Understand the Problem You’re Trying to Solve?
Apr 03, 2024Problem solving skills are invaluable in any job. But Thomas Wedell-Wedellsborg says that all too often, we jump to find solutions to a problem without taking time to really understand the dilemma we ...
When a Top Performer Is Treating Colleagues Badly
Mar 27, 2024Would you promote an employee who’s a top performer, but mistreats their colleagues and disregards company values? It’s a dilemma that many managers face. In this episode, you’ll learn how to imagine ...
When You Make the Leap to Manager
Mar 20, 2024Many of us are promoted into people manager roles without any preparation for the complexities involved in that work. But Harvard Business School professor Alison Wood Brooks says there are some basic...
How to Become More Persuasive at Work
Mar 13, 2024Vanessa Bohns, a professor of organizational behavior at Cornell University, and Raven Hoffman, who works in a construction role that involves recruiting new clients to her firm, break down how to bui...
How to Lead Great Conversations with Your Team
Mar 06, 2024Some leaders spend their careers honing their relationships with employees. But Harvard Business School professor Boris Groysberg and corporate communications expert Michael Slind argue that leaders a...
How Etsy Became Profitable — Without Sacrificing Its Purpose
Feb 28, 2024Etsy, the online seller of handmade and vintage goods, was founded as an alternative to mass-manufactured products. The company grew substantially in its first decade but remained unprofitable. When E...
Great Leaders Balance Ambition with Humility
Feb 21, 2024The key to success as a leader is to strike a careful balance between ambition and humility. In this episode, Amer Kaissi explains how to get this balance right and how to avoid the pitfalls that can ...