Episode (117)
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How to Turn Your Customer Base into a Community
Apr 23, 2025”Community” is a buzzword that gets thrown around a lot in the business world. But what does it really mean to build one—and what does it take to make it last? More importantly, how can businesses cre...
Great Strategy Starts with Experimentation
Apr 16, 2025Stefan Thomke, professor at Harvard Business School, says running experiments can give companies tremendous value, but too often business leaders make decisions based on intuition. While A/B testing o...
Bringing Innovation to an Underserved Market
Apr 09, 2025Founded in 2014, Thinx, Inc. makes absorbent underwear that can be worn during menstruation. But the feminine care market had seen virtually no innovation in half a century because of the taboo agains...
To Make Better Decisions, Think Like a Venture Capitalist
Apr 02, 2025Venture capital firms notoriously embrace risk and take big swings, hoping that one startup will become a monster hit that pays for many other failed investments. This VC approach scares established c...
How to Lead a Successful Turnaround
Mar 26, 2025When a company, division, or product line has been struggling for some time, it can feel nearly impossible to get things back on track. But big turnarounds are possible, provided you have a team willi...
Alphabet CEO on AI as a Workplace Collaborator
Mar 19, 2025The use of artificial intelligence—specifically generative AI—is growing rapidly, and tech giants like Google have an important role to play in how that technology gets adopted and developed. Sundar P...
How to Push for Change in a Large Organization
Mar 12, 2025Getting a big, bureaucratic organization to innovate or adopt new technologies is hard. That’s why Harvard Business School professor Maria Roche wrote a case study about U.S. Air Force Major Victor “S...
The Right Way to Make Data-Driven Decisions
Mar 05, 2025Fueled by the promise of concrete insights, organizations are increasingly prioritizing data in their decision-making processes. But that process can easily go wrong. Many leaders don’t understand tha...
To Grow Profitably, Take It Slow
Feb 26, 2025Many companies, especially in the tech world, have come to embrace the idea of growth at all costs. But according to research from Gary Pisano, professor at Harvard Business School, most firms fail to...
Turn Your Supply Chain into an Innovation Engine
Feb 19, 2025Imagine a company that, in a matter of weeks, can develop, prototype, build, and deliver innovative products. That’s exactly what Haier, one of the world’s largest home appliance manufacturers, achiev...